List of frequently asked questions

What do we have in store at AusCERT2021?

For the first time ever, the conference will be delivered in hybrid mode. Delegates are able to attend the conference in-person OR virtually. In addition to viewing our speakers and presentations onsite, we will provide a live-stream of our conference presentations on the 13th & 14th of May. Our hands-on tutorials and workshops will be offered on the 11th & 12th of May; these will be a mix of in-person and virtual sessions.NOTE: First priority access to our hands-on tutorial sessions will be strictly limited to MEMBERS ONLY

How many people are you expecting at AusCERT2021?

AusCERT2021 will be delivered in hybrid mode and in line with the venue’s Covid-safe Site Specific Plan, in-person registrations will be limited to 350pax only (figure excludes Speakers, Sponsor Exhibitors and the AusCERT and Events Delivery Team). There will be an unlimited capacity for our virtual delegate registration component.

Can you tell us about the program format for AusCERT2021?

The AusCERT2021 conference is split into two parts; tutorials and presentations, find out more about this scheduled program including speaker times and tutorials here. Please note that priority access to tutorials will be granted to AusCERT members. In-person delegates may opt to participate in tutorials that are offered in either modes of delivery; however should a remote (virtual) tutorial be selected, they are asked to undertake their participation in their own space as AusCERT will not be in a position to set aside an allocated space at the venue. Remote (virtual) delegates can only enrol to participate in tutorials that are offered solely as a virtual option.

What platform or software will you be utilising to deliver the conference virtually?

We will be working with the team from OnAir by EventsAir. Virtual delegates will be able to attend conference sessions and interact or connect with the speakers and fellow members of the cyber and information security community including sponsors from the comfort of their office (or home environment). In-person delegates will also have access to this platform through an app and can interact with virtual delegates if they wish to.

What if the in-person format for the conference is impeded by any Australian Government imposed restrictions?

DELEGATES
In the event a delegate is unable to attend the conference in-person due to Covid-19 or Australian Government imposed restrictions, the face to face registration will be transferred to a remote (virtual) registration with any differences in fees refunded. Full refunds will not be provided should a delegate not be able to attend the face-to-face event due to COVID or Government restrictions. However, accommodation costs booked at The Star Gold Coast will be refunded in full.

SPONSORS
In the event the conference is unable to proceed in-person due to Covid-19 or Australian Government imposed restrictions, the sponsorship will be transferred to a remote (virtual) option with any differences in sponsorship amount refunded. AusCERT will be matching the pricing structure of the remote (virtual) option to its AusCERT2020 sponsorship pricing: Virtual AusCERT2020 Sponsorship Prospectus. Full refunds will not be provided should a sponsor not be able to attend the face-to-face event due to COVID or Government restrictions.

What are your cancellation policies?

DELEGATES
Registration cancellations received within 60 days of the first day of the conference will incur a fee equivalent to 50% of the registration fee. Cancellations made less than 30 days prior to the first day of the conference will incur a cancellation fee equal to the 100% of the total registration fee. No refunds will be made for non-attendance and any unpaid fees will still be payable.

ACCOMMODATION (as stipulated by The Star Gold Coast):-
Accommodation bookings received within 30 days of the booking arrival date must be paid in full before the booking can be confirmed with the hotel. Accommodation cancellations received within 30 days of the arrival date will incur a fee equivalent to 100% of the cancelled accommodation. No refunds will be made for non-attendance and any unpaid accommodation fees will still be payable. However, in the event that a delegate is unable to attend due to any Australian Government imposed travel restrictions, accommodation costs will be refunded in full.

SPONSORS
Please refer to the following document containing the Terms & Conditions for sponsoring the AusCERT2021 conference: Hybrid AusCERT2021 Sponsorship T&Cs.

For any extenuating circumstances, please contact AusCERT conference@auscert.org.au and GEMS Events auscert@gemsevents.com.au directly.

What about the Gala Dinner (including Industry Awards) and Speed Debate sessions?
Both sessions will also be broadcasted virtually.

Do you have any special ticket pricing for students and not-for-profit staff members?
Students: Please refer to the following page for information re: student registrations.
NFP organisations: AusCERT operates as a not-for-profit ourselves and at present, we are only able to provide a discount to our own member orgs who contribute to our operation.